header-logo
LoginProfil

quick links

  • Mobile
    Mobile subscriptions
    Prepaid
    Additional packages
    Services
    No contract plansTariffs with binding

    Balkan Plans

    Roaming with no extra costs

    Discover more

  • TV
    Tariffs
    Entertainment
    TV plansTV Prepaid

    MTEL TV DUO PLUS

    Buy now

  • Deals
  • Customer Zone
    Contact
    Technical Questions & Support
    MTEL Mautbox
    Contact & HotlinesMTEL ShopsComplaint

Language:

ENDEFRITSRB
  • Mobile
    • Mobile Plans
    • Prepaid
  • TV
    • TV Postpaid
    • TV Prepaid
  • Deals
    • My World M
    • My World Extreme
    • Sweazy M
    • Sweazy Extreme
    • TV DUO PLUS
  • MTEL
    • About us
  • Customer Zone
    • FAQs
    • Contact
    • MTEL Shops
Follow usfacebookinstagramlinkedin
footer-logo
  • Terms of use
  • Privacy policy
  • Impressum
  • Cookies
  • © 2026 All rights reserved

Your plan overview

Unlimited browsing & calling in CH
Unlimited browsing & calling in CH
Unlimited mobile data usage in Switzerland (including 100 GB with full-speed 5G). Unlimited minutes and SMS within Switzerland.
10 GB Data in EU, UK, NOR & Balkans
10 GB Data in EU, UK, NOR & Balkans
10 GB of mobile data for use in the EU, UK, Norway, and the Balkans.
 1 GB in Turkey, Albania, USA, UAE & more
1 GB in Turkey, Albania, USA, UAE & more
1 GB mobile data for use in our Friendly Zone (2a) — e.g., in Turkey, Albania, USA, UAE, India, China, Mexico, and more.

Terms of use

Plan: Flow L

 

The Flow L product includes a mobile connection for calls, SMS and access to internet services. Details of the product are set out in the service description, price list and General Terms and Conditions.

 

Package duration: renewed every 30 days
 
 
Promotion valid until 27.10.2026
 
1. As part of the promotional offer, the package price is reduced from CHF 40.00 to CHF 20.00 per renewal (every 30 days).
2. The promotional offer is valid from 01.09.2026 to 27.10.2026. Packages activated during this period will benefit from the promotional price until the end of the promotional period.
 

Calls

Unlimited Minutes & SMS

 

Unlimited minutes or SMS within Switzerland.

 

Roaming Minutes & SMS

 

5,000 minutes & SMS to the EU, UK, Norway, and Telekom Serbia Group, plus 50 minutes & SMS to the MTEL Zone (Serbia, Bosnia and Herzegovina, Montenegro, and North Macedonia).

 

Fair use policy applies.

Internet

Unlimited GB in CH

 

Unlimited mobile data in Switzerland (including 100 GB at 5G full speed).

 

10 GB Roaming Data in EU, UK, NOR & Balkans

 

10 GB roaming data in the EU, UK, Norway and the Balkans (Serbia, Bosnia and Herzegovina, Montenegro, and North Macedonia).

 

Fair use policy applies.

 

NETPROTECT Internet Protection included free of charge. For details on MTEL NETPROTECT, please refer to the product description.

Our advantages

Unlimited browsing & calling in CH
Unlimited browsing & calling in CH

Unlimited mobile data usage in Switzerland (including 100 GB with full-speed 5G). Unlimited minutes and SMS within Switzerland.

10 GB Data in EU, UK, NOR & Balkans
10 GB Data in EU, UK, NOR & Balkans

10 GB of mobile data for use in the EU, UK, Norway, and the Balkans.

 1 GB in Turkey, Albania, USA, UAE & more
1 GB in Turkey, Albania, USA, UAE & more

1 GB mobile data for use in our Friendly Zone (2a) — e.g., in Turkey, Albania, USA, UAE, India, China, Mexico, and more.

We are here to help

We are here to help

Customer support

Every day from 07:00 - 22:00

+41 47 74141
ec-image
ec-image

Contact service working hours

We are at your disposal from Monday to Friday from 8:00h to 18:00h and on Saturday from 8:30h to 18:30h

Frequently Asked Questions

Mobilne tarife

Mobile Prepaid

Koja je razlika između prepaid i postpaid usluge?

Prepaid usluga je usluga koja se prvo plaća pa koristi određeni period. Postpaid usluga je usluga koja se plaća na mesečnoj osnovi naknadno (mesečna pretplata).

Da li u postpaid tarifama mogu koristi internet na teritoriji EU?

Naravno, internet u našim postpaid tarifama Vam je dostupan u CH, na celoj teritoriji EU, SRB, BIH, MK i CG.

Na koje načine mogu sklopiti novi ugovor (mobilna telefonija)?

U svim MTEL prodavnicama, putem našeg webshopa na mtel.ch, u mobilezone filijalama, kao i telefonom preko našeg kontakt centra na +41784747470.

Da li su u okviru svih tarifa uključeni neograničeni pozivi prema Srbiji. BiH, Severnoj Makedoniji i Crnoj Gori?

Jesu ali, isključivo prema mrežama MTEL zone („mts“ u Srbiji, „m:tel“ u BiH, MTEL u Severnoj Makedoniji i m:tel u Crnoj Gori).

Da li Roam like Home znači da mogu koristim mobilni internet bez dodatnih troškova u EU?

Tako je, mobilni internet (GB) koji su Vam uključeni u tarifi možete da koristite u Švajcarskoj, EU, BiH, Severnoj Makedoniji i Crnoj Gori.

Koje su akcije u ponudi?

Promo akcije za usluge mobilne telefonije možete pronaći u sekciji na Top akcije.

Kako mogu da proverim potrošnju mobilnih podataka?

Potrošnju mobilnih podataka možeš proveriti u svom MTEL korisničkom profilu ili putem MTEL aplikacije. Tamo možeš videti preostale podatke, minute i SMS u realnom vremenu.