How MTEL Prepaid works – simple and easy
With MTEL Prepaid, you stay in full control: pay only for what you use and easily top up your balance at any time. Benefit from fair rates in Switzerland, the Balkans and worldwide in over 70 countries.

Complete control at all times

EU, UK, Balkans, Turkey & more

Available from CHF 15

Stay flexible anytime
Would you like to add another tariff or proceed to the cart?
Why MTEL Prepaid?
Perfect for abroad
Affordable roaming options for EU, UK and the Balkans.
Full cost control
You only pay for what you actually use.
Stay flexible
No contract commitment or long-term plans.
Try without commitment
Test MTEL risk-free – cancel anytime.
Prepaid is not all the same
Whether it’s a classic SIM card, eSIM or a plan with more roaming data – with MTEL you choose exactly the solution that fits your usage.
From 10 GB to unlimited – depending on how much you browse.
Choose whether you use your plan only in CH or also in EU, Balkans & World.
Start directly with a plan or choose a SIM kit with credit first.
Which prepaid plan suits you?

Light users
Ideal if you want to start flexibly: 10 GB in CH, EU & Balkans plus calls and SMS.

All-rounder
For heavy use in CH and on the go: unlimited data in CH plus 5 GB roaming.

Power users
Maximum performance with 300 GB full speed in CH and 30 GB roaming data.

Start flexibly
Start with 25 CHF credit and choose the plan that fits you best.
FAQ
Mobile Prepaid
Roaming
What is the difference between prepaid and postpaid?
The difference between prepaid and postpaid lies in the payment method. With prepaid, you have to load a credit balance in advance. You are billed from this. For postpaid, you pay the invoice in arrears. In the case of postpaid contracts, you also get an invoice at the end of the month and the amount is debited from your account. Postpaid contracts need a good credit rating. A credit check is therefore carried out immediately before concluding a contract.
Where can I buy an MTEL prepaid card?
In all MTEL shops, via our online shop at mtel.ch , as well as over the phone through our call centre on tel. +41 784 747 474 .
Can I also call Serbia and Bosnia and Herzegovina from Switzerland?
Yes, but only to the networks “mts” in Serbia and “m:tel” in Bosnia and Herzegovina.
How can I top up my credit?
You can top up your credit directly on our website or buy credit from one of our partners (kkiosk, avec, Press & Books, digitec.ch, Galaxus & m:tel Banja Luka).
How can I check my mobile data usage?
You can check your mobile data usage in your MTEL customer profile or via the MTEL app. There you can see your remaining data, minutes, and SMS in real time.
We are here to help
We are here to help



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