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How MTEL Prepaid works – simple and easy

With MTEL Prepaid, you stay in full control: pay only for what you use and easily top up your balance at any time. Benefit from fair rates in Switzerland, the Balkans and worldwide in over 70 countries.

Full cost control
Complete control at all times
Flexible abroad
EU, UK, Balkans, Turkey & more
Attractive options
Available from CHF 15
No contract commitment
Stay flexible anytime
CH, EU, Balkan & WorldCHSIM Card
SIM

FREE+

15.-

Details

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10 GB in CH, EU & Balkan

10 GB in CH, EU & Balkan

10'000 MIN & SMS

10'000 MIN & SMS

alle 25 Tage neu

alle 25 Tage neu

Details

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eSIM

FLOW S

15.-

Details

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11 GB in CH

11 GB in CH

1 GB roaming data in EU, UK, NOR & the Balkans

1 GB roaming data in EU, UK, NOR & the Balkans

1,111 Min & SMS

1,111 Min & SMS

1,111 Roaming Min & SMS

1,111 Roaming Min & SMS

renews every 30 days

renews every 30 days

Details

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eSIM

FLOW M

25.-

Details

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Unlimited GB in CH (50 GB full speed)

Unlimited GB in CH (50 GB full speed)

5 GB Roaming Data in EU, UK, NOR & Balkans

5 GB Roaming Data in EU, UK, NOR & Balkans

Unlimited MIN & SMS

Unlimited MIN & SMS

1,000 Roaming MIN & SMS

1,000 Roaming MIN & SMS

renews every 30 days

renews every 30 days

Details

Buy now
eSIM

FLOW L

40.-

Details

Buy now

Unlimited GB in CH (100 GB full speed)

Unlimited GB in CH (100 GB full speed)

10 GB Roaming Data in EU, UK, NOR & Balkans

10 GB Roaming Data in EU, UK, NOR & Balkans

1 GB in Turkey, Albania, USA, UAE & more

1 GB in Turkey, Albania, USA, UAE & more

Unlimited MIN & SMS

Unlimited MIN & SMS

5,000 Roaming MIN & SMS

5,000 Roaming MIN & SMS

renews every 30 days

renews every 30 days

Details

Buy now
eSIM

FLOW XL

50.-

Details

B

Unlimited GB in CH (300 GB full speed)

Unlimited GB in CH (300 GB full speed)

30 GB Roaming Data in EU, UK, NOR & Balkans

30 GB Roaming Data in EU, UK, NOR & Balkans

3 GB in Turkey, Albania, USA, UAE & more

3 GB in Turkey, Albania, USA, UAE & more

Unlimited MIN & SMS

Unlimited MIN & SMS

Unlimited Roaming Min & SMS

Unlimited Roaming Min & SMS

renews every 30 days

renews every 30 days

Details

B
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Why MTEL Prepaid?

Ideal for
Balkans & EU
More data at better prices

Perfect for abroad

Affordable roaming options for EU, UK and the Balkans.

Full cost control

You only pay for what you actually use.

Stay flexible

No contract commitment or long-term plans.

Try without commitment

Test MTEL risk-free – cancel anytime.

Prepaid is not all the same

Whether it’s a classic SIM card, eSIM or a plan with more roaming data – with MTEL you choose exactly the solution that fits your usage.

📶
Data usage

From 10 GB to unlimited – depending on how much you browse.

🌍
Roaming zone

Choose whether you use your plan only in CH or also in EU, Balkans & World.

💳
Getting started

Start directly with a plan or choose a SIM kit with credit first.

Which prepaid plan suits you?

Light users

Ideal if you want to start flexibly: 10 GB in CH, EU & Balkans plus calls and SMS.

→ FREE+

All-rounder

For heavy use in CH and on the go: unlimited data in CH plus 5 GB roaming.

→ FLOW M

Power users

Maximum performance with 300 GB full speed in CH and 30 GB roaming data.

→ FLOW XL

Start flexibly

Start with 25 CHF credit and choose the plan that fits you best.

→ Prepaid SIM Kit

Download the MTEL app and enjoy

mtel app
  • The best offers
  • Always-on promotions
  • Always with you

Device support for following:

google playapp store

FAQ

Mobile Prepaid

Roaming

What is the difference between prepaid and postpaid?

The difference between prepaid and postpaid lies in the payment method. With prepaid, you have to load a credit balance in advance. You are billed from this. For postpaid, you pay the invoice in arrears. In the case of postpaid contracts, you also get an invoice at the end of the month and the amount is debited from your account. Postpaid contracts need a good credit rating. A credit check is therefore carried out immediately before concluding a contract.

Where can I buy an MTEL prepaid card?

In all MTEL shops, via our online shop at  mtel.ch , as well as over the phone through our call centre on tel.  +41 784 747 474 .

Can I also call Serbia and Bosnia and Herzegovina from Switzerland?

Yes, but only to the networks “mts” in Serbia and “m:tel” in Bosnia and Herzegovina.

How can I top up my credit?

You can top up your credit directly on our website or buy credit from one of our partners (kkiosk, avec, Press & Books, digitec.ch, Galaxus & m:tel Banja Luka).

How can I check my mobile data usage?

You can check your mobile data usage in your MTEL customer profile or via the MTEL app. There you can see your remaining data, minutes, and SMS in real time.

We are here to help

We are here to help

Customer support

Every day from 07:00 - 22:00

+41 47 74141
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