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My World: immer verbunden mit der Heimat und der Welt – ohne Roamingkosten
TV Duo Plus: über 360 EX-YU-Kanäle für nur 7.50 CHF im Monat
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Package contains

Unlimited GB in CH

Unlimited GB in CH

Unlimited mobile data for use in Switzerland.
10 GB Roaming Data Balkans & EU

10 GB Roaming Data Balkans & EU

10 GB mobile data for use in the Balkans, the EU, the UK, and Norway.
1 GB in Turkey, Albania, USA, UAE & more

1 GB in Turkey, Albania, USA, UAE & more

1 GB mobile data for use in our Friendly Zone (2a) — e.g., in Turkey, Albania, USA, UAE, India, China, Mexico, and more.
Unlimited MIN & SMS

Unlimited MIN & SMS

Unlimited minutes or SMS within Switzerland.
1,000 Roaming Min & SMS

1,000 Roaming Min & SMS

1,000 min & SMS to the EU, UK, Norway, and Telekom Serbia Group, plus 10 min & SMS to the MTEL Zone.
24-month subscription duration

24-month subscription duration

Our advantages

Unlimited Data
Unlimited Data

As free as never before. Thanks to unlimited data in Switzerland, you are always connected — anytime, anywhere.

Additional GB for Roaming
Additional GB for Roaming

Our plans include extra GB for surfing in the EU, the United Kingdom, Norway, and the Balkans (Serbia, BiH, North Macedonia, and Montenegro).

Friendly Zone
Friendly Zone

Enjoy worry-free surfing with no extra costs in Turkey, Albania, Israel, Egypt, India, USA, Canada, Mexico, China, UAE, and more.

24 Monate Abo-Dauer
24 Monate Abo-Dauer

Terms of use

Plan: My World S

The product My World S includes a mobile connection for calls, SMS, and access to internet services. Details about the product can be found in the service description, price list, and general terms and conditions.

We are here to help

We are here to help

Customer support

Every day from 07:00 - 22:00

+41 47 74141
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Contact service working hours

We are at your disposal from Monday to Friday from 8:00h to 18:00h and on Saturday from 8:30h to 18:30h

Frequently Asked Questions

What is the difference between prepaid and postpaid?

The difference between prepaid and postpaid lies in the payment method. With prepaid, you have to load a credit balance in advance. You are billed from this. For postpaid, you pay the invoice in arrears. In the case of postpaid contracts, you also get an invoice at the end of the month and the amount is debited from your account. Postpaid contracts need a good credit rating. A credit check is therefore carried out immediately before concluding a contract.

How many mobile phone subscriptions can I have in my name at a time?

A maximum of 2 mobile phone subscriptions with smartphones.

Can I also use the internet elsewhere in the EU with my postpaid contract?

Yes, of course! Mobile internet is included in Switzerland, EU member states, Serbia, Bosnia-Herzegovina, North Macedonia and Montenegro with all our postpaid contracts.

Where can I take out a mobile phone contract?

In all MTEL shops, via our webshop at mtel.ch, at mobilezone, as well as by phone through our contact center on tel. +41784747470.

Are calls to Serbia, Bosnia and Herzegovina. North Macedonia and Montenegro unlimited in all postpaid contracts?

Yes, but only to the MTEL zone networks  („mts“ in Serbia, „m:tel“ in Bosnia and Hercegovina, MTEL in North Macedonia and m:tel in Montenegro)

Where can I find the list of roaming partners?

You can find the list of our roaming partners here.

Does “Roam Like Home” mean that you can also use mobile internet elsewhere in the EU at no extra charge?

Yes, of course! Depending on the plan, you can also use the included data in the EU as well as in Serbia, Bosnia and Herzegovina, North Macedonia and Montenegro.

Where can I find current promotions?

You can always find the best promotions for mobile telephony at Deals.

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