How MTEL Prepaid works – simple and easy
Choose your prepaid offer and get started with no subscription and no contract. With an eSIM, you’re online in just a few minutes. Or order your prepaid SIM as a classic SIM card, delivered to you within a few days.
Prepaid plans: find the one that’s right for you
All offers available as eSIM or SIM card – no contract, valid for 30 or 14 days.
Would you like to add another tariff or proceed to the cart?
Everything you need for prepaid
Top up your credit, register your SIM or manage your prepaid offer – quickly and directly online.
Register SIM
Bought a new SIM card? Register it online and get started right away with MTEL Prepaid.
Top up credit
Top up your prepaid credit conveniently online and stay reachable at all times.
Manage prepaid
Keep track of your credit, usage and options, and manage everything conveniently online.
What our prepaid customers say
Flexible, simple and made for everyday life.
I don’t need a subscription and I still always have my costs under control. That’s exactly what I wanted.
Chose an eSIM, activated it and got started right away. Much simpler than I expected.
I’m abroad regularly. With my prepaid offer, I have the right data with me there too.
Prepaid Retail Locations & Credit
FAQ
Mobile Prepaid
Roaming
What is the difference between prepaid and postpaid?
The difference between prepaid and postpaid lies in the payment method. With prepaid, you have to load a credit balance in advance. You are billed from this. For postpaid, you pay the invoice in arrears. In the case of postpaid contracts, you also get an invoice at the end of the month and the amount is debited from your account. Postpaid contracts need a good credit rating. A credit check is therefore carried out immediately before concluding a contract.
Where can I buy an MTEL prepaid card?
In all MTEL shops, via our online shop at mtel.ch , as well as over the phone through our call centre on tel. +41 784 747 474 .
Can I also call Serbia and Bosnia and Herzegovina from Switzerland?
Yes, but only to the networks “mts” in Serbia and “m:tel” in Bosnia and Herzegovina.
How can I top up my credit?
You can top up your credit directly on our website or buy credit from one of our partners (kkiosk, avec, Press & Books, digitec.ch, Galaxus & m:tel Banja Luka).
How can I check my mobile data usage?
You can check your mobile data usage in your MTEL customer profile or via the MTEL app. There you can see your remaining data, minutes, and SMS in real time.
We are here to help
We are here to help






