Roaming
Easy and carefree surfing and calling
Take advantage of our unique roaming offer for calls, SMS services and internet in the EU, Serbia, BiH, Montenegro, Turkey, Israel, India, Albania, North Macedonia ─ add-ons made just for you.
Choose a country where MTEL Switzerland
has roaming partners:
Select rates:
ROAMING
Our vision is to connect all people. That\'s why you can easily use your included free units in the EU, MTEL zone and Roaming Plus zone.
MTEL ZONE
What is the MTEL Zone?
The MTEL zone consists of the following networks:
m:tel BiH
mts Serbia
m:tel Montenegro
MTEL Austria
MTEL Germany
MTEL North Macedonia
ROAMING PLUS ZONE / FRIENDLY ZONE
Who is in our Roaming Plus Zone/FRIENDLY Zone?
Our Roaming Plus Zone consists of Turkey, Albania, India, and Israel and offers you additional free allowances. When the free allowances are used up, you can purchase additional packages. The countries in the zone are continually being expanded.
*In the mentioned countries, only data roaming applies.
Roaming Destinations & Zones
ZONE 1 (MTEL ZONE)
m:tel BiH, mts Serbien, m:tel Montenegro, MTEL Austria
Zone 1a (EU ZONE)
Österreich, Belgien, Bulgarien, Dänemark, Deutschland, Estland, Finnland, Frankreich (einschliesslich Französisch-Guayana, Guadeloupe, Martinique, Reunion, Saint Barthélemy, Saint Martin), Griechenland, Grossbritannien (einschliesslich Gibraltar, Guernsey, Jersey, Isle of Man), Irland, Island, Italien (einschliesslich San Marino, Vatikan), Kroatien, Lettland, Liechtenstein, Litauen, Luxemburg, Malta, Niederlande, Polen, Portugal (einschliesslich Azoren, Madeira), Rumänien, Schweden, Slowakei, Slowenien, Spanien (inkl. Kanarische Inseln), Tschechien, Ungarn, Zypern
Zone 2
Serbien (Andere Netze), Bosnien und Herzegowina (Andere Netze), Montenegro (Andere Netze)
Zone 3
Weissrussland, Georgien, Kasachstan, Moldawien, Ukraine, Usbekistan
Zone 4
Kanada, Puerto Rico, USA
Zone 5
Alle anderen Länder und Territorien
Roaming prices
Roaming
Zone in which the participant is located
Outgoing calls to:
MTEL ZONE:
EU
ROAMING PLUS ZONE
/ FRIENDLY ZONE
Zone 3
Zone 4
Zone 5
MTEL ZONE:
Zone in which the participant is located
Switzerland, other networks
CHF 0.05
EU
CHF 0.60
Zone 2a
CHF 0.60
Zone 3
CHF 2.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
Switzerland, other networks
Zone in which the participant is located
Switzerland, other networks
CHF 0.60
EU
CHF 0.60
Zone 2a
CHF 0.60
Zone 3
CHF 4.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
EU
Zone in which the participant is located
Switzerland, other networks
CHF 0.60
EU
CHF 0.60
Zone 2a
CHF 0.60
Zone 3
CHF 2.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
Zone 2a
Zone in which the participant is located
Switzerland, other networks
CHF 1.50
EU
CHF 2.00
Zone 2a
CHF 2.00
Zone 3
CHF 2.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
Zone 3
Zone in which the participant is located
Switzerland, other networks
CHF 4.00
EU
CHF 4.00
Zone 2a
CHF 4.00
Zone 3
CHF 4.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
Zone 4
Zone in which the participant is located
Switzerland, other networks
CHF 4.00
EU
CHF 4.00
Zone 2a
CHF 4.00
Zone 3
CHF 4.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
SMS
Zone in which the participant is located
Switzerland, other networks
CHF 0.05
EU
CHF 0.10
Zone 2a
CHF 0.10
Zone 3
CHF 0.30
Zone 4
CHF 0.45
Zone 5
CHF 0.45
Incoming calls
Zone in which the participant is located
Switzerland, other networks
CHF 0.00
EU
CHF 0.00
Zone 2a
CHF 0.00
Zone 3
CHF 2.00
Zone 4
CHF 2.00
Zone 5
CHF 4.00
Roaming
Zone in which the participant is located
Outgoing calls to:
MTEL ZONE:
EU
ROAMING PLUS ZONE
/ FRIENDLY ZONE
Zone 3
Zone 4
Zone 5
MTEL ZONE:
Zone in which the participant is located
Switzerland, other networks
CHF 0.05
EU
CHF 0.60
Zone 2a
CHF 0.60
Zone 3
CHF 2.00
Zone 4
CHF 2.00
Zone 5
CHF 4.00
Switzerland, other networks
Zone in which the participant is located
Switzerland, other networks
CHF 0.60
EU
CHF 0.60
Zone 2a
CHF 0.60
Zone 3
CHF 4.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
EU
Zone in which the participant is located
Switzerland, other networks
CHF 0.60
EU
CHF 0.60
Zone 2a
CHF 0.60
Zone 3
CHF 2.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
Zone 2a
Zone in which the participant is located
Switzerland, other networks
CHF 1.50
EU
CHF 2.00
Zone 2a
CHF 2.00
Zone 3
CHF 2.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
Zone 3
Zone in which the participant is located
Switzerland, other networks
CHF 4.00
EU
CHF 4.00
Zone 2a
CHF 4.00
Zone 3
CHF 4.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
Zone 4
Zone in which the participant is located
Switzerland, other networks
CHF 4.00
EU
CHF 4.00
Zone 2a
CHF 4.00
Zone 3
CHF 4.00
Zone 4
CHF 4.00
Zone 5
CHF 4.00
SMS
Zone in which the participant is located
Switzerland, other networks
CHF 0.05
EU
CHF 0.10
Zone 2a
CHF 0.10
Zone 3
CHF 0.30
Zone 4
CHF 0.45
Zone 5
CHF 0.45
Incoming calls
Zone in which the participant is located
Switzerland, other networks
CHF 0.00
EU
CHF 0.00
Zone 2a
CHF 0.00
Zone 3
CHF 2.00
Zone 4
CHF 2.00
Zone 5
CHF 4.00
Our benefits
MTEL Zone
We combine our MTEL networks for you under one country zone, whether Austria, Germany, Serbia, Bosnia and Herzegovina, North Macedonia and Montenegro - surf & call like at home.
Roaming Plus
An additional roaming offer for the EU, Turkey, Albania, Israel and India.
Roam Like Home
Feel at home when traveling and use your included Min|SMS|data within the MTEL zone as well as in the EU member states.
Save costs
Say goodbye to unnecessary costs. MTEL mobile phone subscriptions are designed to meet your specific needs. Choose the mobile subscription that's right for you and benefit from low costs.
What is roaming?
When you’re outside Switzerland and make a phone call, write a text message or surf the internet from a foreign mobile network, you’re using “roaming”. To be able to use your mobile phone abroad, you first have to activate “data roaming” in your mobile phone settings. Please note and make sure you know which regions you have included free units for or which countries and services you may be charged additional roaming costs for in plenty of time before you set off.
What is ROAM LIKE HOME and the MTEL Zone?
Your plan includes roaming (minutes/texts/internet) in the MTEL Zone: MTEL Austria, mts Telekom Srbija, m:tel Banja Luka, m:tel Montenegro and MTEL North Macedonia. In addition, we also offer you subscriptions with included units for the EU, Turkey and Albania. The respective countries are divided into zones. You can find more information in the detailed service description, which is attached to each plan as a PDF.
Will I be charged roaming costs if I call the MTEL hotline from abroad?
If you are an MTEL customer and your plan includes free units at your destination, then you will not be charged any additional costs. Extra costs may be charged if you do not have any free units at your destination or if you make a call from a different mobile communications provider. You can find detailed information about your free units on our roaming page.
What benefits do you get with MTEL Switzerland when you’re abroad?
With MTEL Switzerland, your plan includes roaming in the network of the Telekom Serbia Group and with most post-paid subscriptions, including in the EU. So you won’t have to worry about a thing for most travel destinations. In addition, we also offer you subscriptions with free units for the EU, North Macedonia and Albania. You can find detailed information on our roaming page.
How do I know which network I can use abroad?
You can find a detailed list of all our roaming partners here.
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