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COMPLAINT

If you have already been in contact with our customer service but unfortunately did not receive a satisfactory response or solution, you have the option to make a complaint via email. Please send us an email to: reklamation@mtel.ch. Furthermore, we kindly request you to forward the email correspondence with our customer service. Inquiries that have not already been processed by our customer service will not be processed and will be deleted immediately.

Opening hours: 07:30 – 22:00

Email

cs@mtel.ch

Hotline

+41 78 474 74 74

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